The essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but... read moreThe essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less
1/03/2015Great Experience! I stayed at this hotel for one night in Old San Juan and it couldn't have been better. I... read moreI stayed at this hotel for one night in Old San Juan and it couldn't have been better. I loved the eclectic but cozy vibes and décor in the rooms, rooftop, and lobby. The hotel is aslo in a great location within walking distance to all the Old San Juan attractions. Most important though was how hopsitable and helpful the staff were. Cynthia gave me so many wonderful restuarant reccomendations and directions and helped me and a couple at the hotel find a tour guide to El Yunque when our original guide canceled in the morning. As a solo traveler unfamiliar to Puerto Rico this was beyond helpful. They will also hold your luggage while you go explore. I would absolutely stay here again anytime I revisit Old San Juan. More read less
10/30/2019
Casa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops,... read moreCasa Blanca hotel is a gem in Old San Juan on Calle Fortaleza. Casa Blanca is near many local shops, attractions, and restaurants within walking distance. The staff was polite and friendly upon checking in the young woman greeted me and provided more resources about places I should visit. I stayed for 5 days and my experience was pleasant. I will stay at Casa Blanca when visiting again.
Casa Blanca also has a cafe but their renovating and closed for a few months 🙁 read less
Highly recommend this little hotel in the heart of old San Juan The hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel,... read moreThe hotel was great. So glad I chose it. The room was lovely, as was the rest of the hotel, with beautiful views of the city from several spots. What's more is the staff were gracious! I injured my arm while in the city, they provided me with a bucket of ice and small plastic bags. Then after we checked out, we realized we had left something behind in the room. We called them from the airport. The item was found and they sent it to us (back to NY) and we received it the next week. I could not have been happier with their level of compassion and responsibility. read less
6/22/2019
Excellent service at the night desk We have not stayed here yet but we stopped in more than a week ago and dropped off a couple... read moreWe have not stayed here yet but we stopped in more than a week ago and dropped off a couple of our bags with city clothes for a conference next week. I’ve been unable to reach any office person during the day and I landed at 4 AM but I decided to swing by anyway and see. The night desk manager, Michael, was super helpful, kind and stored or two bags for us. He also directed us to the best breakfast joint in old San Juan. I’m hoping the restless day will be as delightful as Michael was. read less
11/29/2019
This hotel looked straight out of HGTV. The decor is beautiful. You can't go wrong here, especially for the price.... read moreThis hotel looked straight out of HGTV. The decor is beautiful. You can't go wrong here, especially for the price. Our room was small, but, it didn't bother us. It looked exceptionally clean. The soaking tubs on the roof are a great amenity. The staff was awesome. Location is great. Great place to stay while in Old San Juan. read less
7/28/2017
If you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San... read moreIf you are expecting the Ritz, this is not it. What this hotel is, is purely authentic old town San Juan. From the moment you enter you will go back in time and feel like it's 1900, but with excellent air conditioning. Each room we saw was well appointed and the artwork is great. We had room H9 which was upstairs and opened up onto the sun deck. We had easy access to the outdoor tubs, which seem cheesy, but after a long day of walking and sweating are the perfect way to soak out the aches and enjoy a beer. The breakfast is nothing spectacular, but a couple of eggs, yoghurt, toast and coffee was enough to get me moving and I didn't have go looking. The hotel has an understated luxury that I found more alluring than a big named, box hotel. There will be cats on the terrace, you will hear the neighbors dogs bark, not ever surface is level and the furniture is period. The hotel marries modern with antique in a manner that keeps you comfortable, yet allows you to embrace the classic. If you are staying in the old city, stay here. It will really complete the experience. read less
6/28/2018
Hands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled,... read moreHands down the best hotel to say at when in Old San Juan. My wife and I have been spoiled, not only is the location absolutely perfect but this hotel has a great staff helped us with every answer to every question and meet or every needs. Beautifully designed with the addition of the roof top terrace to put a cherry on top. The only thing I was disappointed in is the bar not being opened. I could of used a few night caps. read less
2/25/2018
Immaculate Beautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay... read moreBeautiful hotel in the heart of Old San Juan. The cleanliness of our rooms really stood out. Our first stay was a huge room with a sitting area. (See picture.). We had to carry our luggage up stairs though to get to it. The second stay (a week after we came back from our cruise) provided a very small room which was hard to maneuver around 5 pieces of luggage. We were able to use the elevator to access our room then though. Staff was helpful. Checking in and out was a breeze. We were able to drop off our luggage until check-in in a small room off the lobby which was great for our timing. read less
6/27/2019
A Gem In Old San Juan This hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was... read moreThis hotel is conveniently located in old San Juan. Walking distance to everything. Hosts were friendly and accommodating. Room was big, clean, and quiet. Upstairs bar is cozy although some loud drunks at the bar sort of ruined the experience. Stayed two nights and we definitely would return. read less
12/17/2019
Absolutely lovely! So very cozy and welcoming! Located in the heart of OSJ! Outstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty... read moreOutstanding location! I felt like a member of the Old San Juan community. Lots of destinations within walking distance. Thirty minute walk from Balneario de Escambron (the beach)! Loved everything about this hotel (architecture, design, staff,...). read less
12/12/2019
Clean and great location Miguel at the front desk treated us as if we were his only customer. Couldn’t ever get the tv in... read moreMiguel at the front desk treated us as if we were his only customer. Couldn’t ever get the tv in our room to work but - without us even asking - they offered a discount. This place is very clean and a very pleasant place to stay. The location is absolutely amazing. Just a couple of blocks from anything you want to do. read less
3/17/2019Very quaint and classy hotel with tons of character. Old San Juan is a city to explore and Casa Blanca... read moreVery quaint and classy hotel with tons of character. Old San Juan is a city to explore and Casa Blanca embodies the charm and beauty of this town. Miguel was super helpful. Cannot wait to come back. read less
2/13/2018
What a great getaway! My stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air... read moreMy stay at the Casa Blanca Hotel was great. We had a clean, comfortable room with delightful air conditioning. We has a balcony overlooking Calle Fortaleza. We had a rooftop area to view all four corners of Old San Juan. But most important . . . we experienced incredible hospitality. From Jorge welcoming us as we pulled up in front of the hotel, to the fabulous breakfasts prepared each morning by Denny, to the daily tour info from Miguel & Michael. From the first call to the hotel and Cynthia's assistance with our reservation, I just could not ask for more! Thank you to the whole Casablanca team! read less
10/28/2019
This place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was... read moreThis place is sooo nice and really is a beautiful hotel! What's even better is that the whole staff was Super friendly and very courteous! Miguel and Marc went above and beyond to really make our stay there very enjoyable and memorable. We definitely would stay there again the next time we are in Old San Juan!! read less
3/01/2015
2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the... read moreMy husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again. read less
Best Experience Absolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My... read moreAbsolutely LOVED this place. The staff is friendly and accommodating. The rooms are beautiful and each is unique. My superior suite had a blacony overlooking the main street and i loved sitting out here. The beds and pillows are COMFORTABLE. Had several great nights of sleep. My only suggestion for change is that there be a fridge included inside the rooms. Cold water (without running to the lobby for ice) and the ability to save left over food from the amazing local restaurants would have made things a bit easier for us. I would absolutely stay here again and hope to do so in the future. read less
10/01/2019
2 Nights pre-cruise My husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the... read moreMy husband & I stayed here for 2 nights prior to our cruise. We were both very pleased with the level of service we received. Our flight arrived early on the 8th. Michael (night shift coordinator) was on duty when we arrived. He stored our luggage and suggested a great cafe to go have breakfast. When we returned Jorge the daytime service coordinator was on duty. For a very small fee we were able to have early check in as they had a room made up for us while we were at breakfast.
Other members of our group arrived later that afternoon, & Jorge made sure they knew where to find us.
The rooms are not large and amenities in the room are limited. That said, it is very clean & the staff was outstanding. We would definitely stay here again. read less
Wonderful Hotel We stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks... read moreWe stayed here a few days before our cruise. We wanted to explore Old San Juan. Located a few blocks from the cruise port=excellent.. We arrived and were greated by friendly staff. The bellhop helped us with our luggage. We stayed on the fourth floor two room Superior Suite with a balcony overlooking the street below. Great room indeed=kids loved having their own room and I loved the balcony. The rooftop lounge area was so relaxing. We'd sit up there watching the nightlife below. The lobby was very stunning. clean, modern, with Casablanca always playing. If you want a beautiful hotel in the heart of historic city)everything easy walk away) and one that is super close to cruise port==stay at this charming hotel. read less
7/13/2019
Cute hotel in old san juan It’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so... read moreIt’s like a little boutique hotel set amongst the picturesque streets of old san juan.
Its a very busy street so have to be quick getting in and out of taxi, but as soon as you enter its quiet n calm.
Reception staff were super friendly and helpful with any questions we asked.
The rooms are a little small, hard to open 2 suitcases on floor, so moved our bed over to allow the room!
Location excellent if you want to be in historical old town! read less
A beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make... read moreA beautiful spot in a beautiful city with impeccable service. As with most of Old San Juan, uneven surfaces make it less desirable for people with instability or other mobility issues. But for the more able, this is the perfect place to stay in OSJ. Cool decor, intriguing artwork, fountain in the courtyard, fabulous 2nd floor roof terrace. We commandeered the breakfast room one evening with a takeout dinner, a bottle of rum, pineapple juice, coconut milk, and very high spirits. The delightful staff kept us well supplied with ice. A terrific if slightly hazy memory. read less
3/08/2014
This hotel was a gem in the heart of Old San Juan. I would love to come back and just... read moreThis hotel was a gem in the heart of Old San Juan. I would love to come back and just stay here for a weekend and enjoy more of the bathtubs up on their rooftop.
Their front desk attendants are the BEST! Miguel is always so kind and helpful with recommendations of local food spots.
Near the hotel you have so many bars and a quick walk takes you to the port where all the cruises dock. Right next to hem you can find a ferry which is only .50 cents per way/per person which takes you to the Bacardi factory (a must do in Puerto Rico)
Also I love the rooms. The beds are very comfortable, cozy and great for a good night sleep. The decoration is jaw dropping... again I can stay here for a little longer. The bathrooms are well equipped and if you need a hair dryer or steamer than you can request one with your personalized room tablet. So convenient! You ale your request and one do the kind front desk guys will come up and bring over to you.
I honestly could have not chosen a better hotel. I was so happy with our stay that I am sad to leave! read less
Wedding We stayed at this hotel before a wedding which was close by, we were so pleased with the staff they... read moreWe stayed at this hotel before a wedding which was close by, we were so pleased with the staff they were fantastic. Everything was clean and everything we needed was addressed immediately. My husband left his glasses and we were notified and they were so kind to mail them to us. This hotel is close to shopping, food and easy walking around old San Juan. This hotel is receiving an A+! read less
10/19/2019
Great Service We loved the mix or antique and modern. Antique furniture in the rooms and lobby balance with the new amenities... read moreWe loved the mix or antique and modern. Antique furniture in the rooms and lobby balance with the new amenities made for a great place. The staff was awesome in their helpfulness and recommendations. Cudos to Christian, Romel, Kyo and Adam for making our stay great and their directions and help getting around. Super friendly atmosphere at all times. read less
9/21/2019A hidden gem This was our first time staying in Old San Juan. CasaBlanca Hotel is right in the center of shops,... read moreThis was our first time staying in Old San Juan. CasaBlanca Hotel is right in the center of shops, restaurants and historic sites. It is easy walking distance from the forts and a beautiful walk around the sea walls. The rooms were adorable and quaint. There wasn't a lot of storage (no closet, just a rack with three hangers, etc.) But, who comes to Old San Juan for storage? Our room had a cute balcony (shared with the neighboring room) overlooking the cobblestone street. The restaurant was only open for breakfast, but the food smelled good (we aren't breakfast people, so we didn't try it.) Truly, the very best thing about the hotel was the staff. Miguel and Jorge were SO friendly and helped us make plans and navigate the city. At one point we got lost looking for a gas station - so we were low on gas, stuck in traffic and my phone for some reason wouldn't connect to the internet in a foreign country.......so I called the front desk and shared my panic attack with Miguel. I couldn't even see the street names, but I described the buildings around me and he figured out where we were and talked us to a gas station and set us on the path back to the hotel. He will always be a hero to us. We loved our stay there and give it our highest recommendation. read less
7/13/2019Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less
7/26/2014
This is only for the bar:
Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little... read moreThis is only for the bar:
Love the mojito. Drinks are cheap and wonderfully made. Style and decor is a little Moroccan. Beautiful painted portraits on the wall.
Staff that greeted us outside said we would get a free shot just for coming in and we did. It was delicious! read less